Privacy Policy

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy and as indicated by the selections made in the cookie declaration dialogue.

Here’s a summary of the most important things you might want to know:

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How we secure your data
  8. Information about cookies
  9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – Shoga Ltd

Data Protection Principles

We promise to follow the following data protection principles:

Data subject’s rights

The Data Subject has the following rights:

Data we gather

Information you have provided us with
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering the service you have commissioned us to provide or to enhance your customer experience with us.

Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Publicly available information
We might gather information about you that is publicly available.

How we use your Personal Data

We use your Personal Data in order to:

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than 6 years.

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

We will inform you of any further Processing and purposes.

How we secure your data

We do our best to keep your Personal Data safe and employ safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks and have enterprize-grade security suites (including anti-virus and firewalls) in operation at all times across all our computer systems, servers and render nodes.

General Data

Bank details and specific contact information may be present on purchase orders and invoices received from you. This data will be used for the purposes of both submitting and receiving payments and filing tax / vat returns. This data will be stored in accordance with business regulations on our server and within our secure online accountancy package. This system is protected by industry-strength encryption, strong passwords and 2-factor mobile authentication. Where possible, this data will be also be archived (using encryption) and moved to an external HDD or memory stick after two years. This device will not be connected to the internet and will be stored in a secure location at all times. At this point this data will be removed from our server.

Emails:

Even though we try our best we can not guarantee the security of information. However, we will do everything reasonably possible to prevent security breaches and will notify you immediately should one occur and in any way affect you.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes: (Please use our pop up cookiebot to find out more details and control which cookies can be used.)

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Contact Information

Supervisory Authority
Email: info@dataprotection.ie

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.